Policies
Our Promise to You
At PB Print (part of the PB Packaging Group), we believe in being open and honest about our compliance policies and how we handle all data. That's why we are dedicated to sharing clear information about our policies, operational practices, and the technologies we use to safeguard data.
1. Privacy Policy
We respect and protect the privacy of our customers and website users. We are committed to complying with data protection laws and ensuring that personal data is collected, used, and protected appropriately. This policy outlines how we collect, use, and protect personal data. Personal data is any information that can be used to identify an individual, such as name, email address, telephone number, or IP address.
How we collect personal data:
We collect personal data when you visit our website, register for an account, place an order, or contact us. This may include your name, email address, telephone number, and delivery address. We may also collect data through cookies and similar technologies. Cookies are small files that are stored on your device when you visit a website. They allow us to remember your preferences and provide a better website experience.
How we use personal data:
We use personal data to process orders, communicate with customers, and improve our products and services. We may also use personal data to send marketing communications if you have given us permission to do so.
How we protect personal data:
We take appropriate measures to protect personal data from unauthorized access, alteration, disclosure, or destruction. This includes using secure servers and encryption technology to protect data during transmission. We only retain personal data for as long as necessary to fulfil the purposes for which it was collected. When personal data is no longer needed, we securely dispose of it.
Disclosure of personal data:
We do not sell or rent personal data to third parties. We may share personal data with trusted service providers who help us provide our products and services. These service providers are bound by confidentiality agreements and are not allowed to use personal data for any other purpose.
Your rights:
You have the right to access, correct, or delete your personal data at any time. You can also object to the use of your personal data for marketing purposes. To exercise these rights, please contact us using the details provided on our website. We may update this policy from time to time. We will notify customers and website users of any significant changes and provide an updated version of the policy on our.
2. Terms and Conditions of Sale
By accessing and using our services or purchasing products, you agree to comply with our terms and conditions. Please read the following carefully:
Orders and Payment:
All orders placed on our website are subject to acceptance by PB Print. We reserve the right to reject any order, and refunds will be issued in the event of an order being declined. Payment must be made in full at the time of order.
Delivery:
PB Print will make every effort to deliver your products within the specified timeframe. However, we cannot be held responsible for any delays due to factors beyond our control. The risk of loss or damage to the products passes to you upon delivery.
Returns and Refunds:
In the event of a faulty or damaged product, please notify PB Print within 7 days of receipt of the product. We will offer a replacement or refund for faulty or damaged products. PB Print reserves the right to refuse returns or refunds for any other reason. Custom-made or bespoke items cannot be returned unless there is a defect or error on our part.
Intellectual Property:
All content on the PB Print website, including but not limited to logos, text, graphics, images, and software, is the property of PB Print and is protected by copyright, trademark, and other intellectual property laws. Any unauthorized use of our content is strictly prohibited.
Limitation of Liability:
PB Print will not be liable for any damages arising from the use or inability to use our services or products, including but not limited to direct, indirect, incidental, or consequential damages.
Governing Law:
These terms and conditions shall be governed by and construed in accordance with the laws of England and Wales, and any disputes shall be subject to the exclusive jurisdiction of the courts of England and Wales.
For a more in-depth view of all our Group company policies
